Understanding Your Commercial Roof Warranty

Commercial Roof Warranty Protection

Commercial roof warranties come in all shapes and sizes so it’s important to take a hard look at what is included, or more importantly – NOT included. The first common commercial roof warranty issue facilities experience is labor vs. materials coverage. Most commercial roofing contractors install products they purchase from a manufacturer. That means if there’s an issue on the roof after installation, the contractor is likely to say it’s a faulty product, while the manufacturer will claim it wasn’t installed properly. And your roof will keep leaking.

As both the manufacturer and installer of our products, Simon Roofing has complete quality control and management over the entire commercial roofing supply chain. That means if there’s ever an issue, we’ll fix it and we’ll fix it fast. Warranty claims receive priority status and receive emergency service within 24 hours at no cost.

Commercial Roof Repair Warranty

One of the biggest complaints we hear about other commercial roofing contractors is repair call-backs. There’s nothing more frustrating than having a leak ‘fixed’, only to have it start leaking again after the next rainfall. Simon Roofing’s approach to repairs goes above and beyond the standard to identify the leak source and treat the entire surrounding area. A commercial roof leak can travel from the source on top of the roof to the location you see water within the building. In addition, our commercial roof repair materials are specially formulated and are installed using a multi-layer approach for optimal protection. As a result of all these factors, Simon Roofing offers a two-year warranty on commercial roof repairs. And that warranty covers labor and materials.

Simon Roofing is dedicated to fixing our customers’ roofs right the first time and we did so in 99.5% of our repair jobs last year.

Warranty Protection with Preventive Maintenance

Most warranties come with a commercial roof maintenance plan or protection plan, dictating routine inspections, housekeeping efforts, and minor repairs. Be sure to thoroughly read through these terms so you can keep your existing warranty in good standing.

Simon Roofing has a thorough 60-point inspection process and custom preventive maintenance and housekeeping solutions. We can tailor a commercial roof maintenance plan to your requirements based on your warranty terms, insurance requirements, environment, and more.

Commercial Roof Warranty Coverage and Duration

Our philosophy on warranties is that the roof system should last the duration of the warranty, and the warranty should cover both workmanship and materials for the length of the term. And that’s how we structure them.

Building owners and facility managers seek a sense of security with a warranty, but when evaluating them their focus should be on “what” it covers, not just on its duration. It’s important to know what the warranty covers and what its exclusions are. Duration means nothing if the roof warranty coverage is minimal.

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